Terms of Service

Welcome to our online store! By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully. If you do not agree with these terms, please do not use our website.

1. General Information

Our online store offers books, bookmarks, and crochet items. All purchases are subject to availability, and we reserve the right to modify or discontinue any products at any time. Pricing, promotions, and product descriptions are subject to change without notice.

2. Orders and Payment

Orders can be placed securely through our website. Payments must be made in full at the time of purchase. We accept various payment methods for your convenience, as indicated on our site. In the event of payment issues, such as invalid payment information, we reserve the right to cancel the order.

3. Shipping and Delivery

We strive to process and ship orders promptly. Estimated delivery times are provided but are not guaranteed and may vary based on location, availability, and other factors beyond our control. We are not responsible for delays caused by shipping carriers.

4. Refunds and Exchanges

Please refer to our Refund & Exchange Policy for details on eligible returns. Refunds and exchanges are limited to certain items and conditions, primarily damaged books or bookmarks. Due to the personalized nature of our crochet items, these cannot be returned or refunded.

5. Privacy

We value your privacy and take the protection of your personal information seriously. Any data you provide to us is subject to our Privacy Policy, which details how we collect, use, and store your information.

6. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of our company and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

7. Limitation of Liability

We are not liable for any damages, losses, or injuries resulting from the use or inability to use our products or website. This includes any indirect, incidental, or consequential damages. In all cases, our liability is limited to the cost of the products you purchased.

8. Amendments

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.

9. Contact Information

If you have any questions regarding these terms, please feel free to contact us through our website’s customer service section.

Thank you for supporting our store. We appreciate your business and trust!